GDPR Compliance

Last updated: January 2024

silent-field is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we meet our obligations and how you can exercise your rights.

Data Controller

silent-field acts as the data controller for personal information collected through this website and in connection with our educational services.

Address: 42 Exchange Street, Liverpool, L2 3PQ, United Kingdom

Email: [email protected]

Principles We Follow

In handling your personal data, we adhere to the following principles:

• Lawfulness, fairness, and transparency: We process data legally and openly
• Purpose limitation: We collect data only for specified, explicit purposes
• Data minimisation: We collect only what is necessary
• Accuracy: We keep data accurate and up to date
• Storage limitation: We retain data only as long as needed
• Integrity and confidentiality: We protect data appropriately
• Accountability: We can demonstrate compliance

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access

You may request a copy of the personal data we hold about you. We will respond within one month of receiving your request.

Right to Rectification

You may request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

In certain circumstances, you may request deletion of your personal data. This applies when the data is no longer necessary, you withdraw consent, or processing was unlawful.

Right to Restrict Processing

You may request that we limit how we use your data while we address concerns about accuracy or legitimate grounds for processing.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you may request your data in a machine-readable format.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

We do not make decisions based solely on automated processing that produce legal or similarly significant effects concerning you.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. There is no fee for most requests, though we may charge a reasonable fee for manifestly unfounded or excessive requests.

Data Protection Impact Assessments

We conduct data protection impact assessments when introducing new processing activities that may present high risks to individuals' rights and freedoms.

Data Breach Procedures

We maintain procedures to detect, report, and investigate personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.

International Transfers

We primarily process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place as required by UK GDPR.

Complaints

If you believe we have not handled your data properly, please contact us first so we can address your concerns. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF

Updates to This Information

We review our GDPR compliance regularly and will update this page to reflect any changes in our practices or legal requirements.